Privacy Policy

Optimaprobetech is owned by OPTIMAPROBETECH PRIVATE LIMITED (“we”, “us”, or “our”). We strive to protect the privacy of our Customers/Users (you/ your). When you use our payment services, we collect, use, and protect your financial and personal information. In this Privacy Policy, we provide you with information about these activities. By using our payment channel, you agree to these terms, so please read them carefully. We are committed to protecting your privacy because we value your trust.

Information Collection

We collect several types of user data in order to ensure a safe and efficient payment processing process. In addition to your name, contact information, and billing information are included in this information. Additionally, our payment gateway may collect information about your past purchases, your payment method, and what you purchased. The automatic collection of technical data, such as IP addresses, device details, and browser data, improves security, prevents fraud, and prevents illegal access.

Information Usage

A payment gateway collects data primarily for the purpose of processing transactions and transferring funds securely. In addition to complying with legal requirements, preventing fraud, and verifying your identity, your information may also be used to comply with legal requirements. Without your express consent, we will never rent, sell, or share your personal information with third parties for marketing purposes. If you provide us with your information, we may be able to improve our services, solve problems, and improve the user experience.

Cookies

To improve your browsing experience and make our payment gateway more efficient, our website uses cookies and other tracking technologies. In order to remember your preferences and recognize you, we store small text files called cookies on your device.

Information Security

It is of utmost importance to us to protect your personal information. By using secure features and encryption technologies that comply with industry standards, you can ensure the safety of your data during transmission and storage. Only authorized individuals can access your personal and financial information in order to process payments through our payment gateway. We identify and address potential vulnerabilities and risks as part of our routine security audits and assessments. Although we take reasonable precautions to protect your information, you are responsible for actively contributing to your online security by keeping your login credentials and personal information confidential.

Links to Third-party Websites

There may be links on our payment gateway website to the websites or services of unaffiliated third parties. For your convenience and information, the following websites have been included. Our organization has no influence over or support for these third-party websites' privacy practices. Any business you transact with ought to give you a privacy statement. The security and privacy of any information you provide to third-party websites that are linked to our website are not our concerns. When browsing external websites that are not under our payment gateway's domain, do use caution.

Retention of Information

We will only keep your personal and transactional information for as long as necessary to comply with applicable laws and regulations. We will securely delete or anonymize your information once it is no longer required for the reasons for which it was gathered. It could be required to keep some data for a longer amount of time in order to satisfy legal requirements or resolve disputes.

Sharing of Information

We will never exchange, rent, or sell the information you give to outside parties for their marketing initiatives. Your information might be shared with a number of trustworthy partners and service providers in order to handle transactions, handle customer support, and enhance the security of our payment gateways. We may also share your information in response to court orders, legislative actions, or legal requests, as required by law. We occasionally may provide aggregated and anonymised data to outside parties for research and analysis.

Legal Obligations

We are devoted to upholding our legal obligations when gathering, managing, and safeguarding your personal and financial data. In order to comply with applicable laws, regulations, or regulatory agencies, we can be forced to share your data due to a legal requirement or a valid request. Ensuring the confidentiality of your information is our top responsibility, and we will do everything within our power to preserve it.

User’s Rights

As a user of our payment gateway, you have certain rights about the data we gather and manage about you. You have a right to know what personal data we hold on you and how we use it. You can ask for updates or modifications if any of the information we currently possess is erroneous or lacking. You have the right to limit the use of your data and to object to its processing in compliance with existing privacy legislation.

Options to Opt-out

We respect your choices about how your personal information is collected and used. If you choose not to participate, data gathering activities might not be carried out. Please contact our privacy team using the details in this document to withdraw your consent for any specific data processing activity. Some of the functionality of our payment gateway may not be available to you if you choose not to engage in specific data processing activities.

Children’s Privacy

Our first goal is safeguarding children's privacy. We do not allow users under the age of 18 to utilize our payment gateway services. It is not our purpose to obtain or request personal information from minors. We will take prompt measures to delete such information from our records if we come into knowledge of it. Please get in touch with us using the details listed in this policy if you think a kid has given us personal information without their parents' consent. We're going to act quickly to address this problem.

Changes to Privacy Policy

We may occasionally update and amend our privacy policy to take into account modifications to our services, improvements in technology, and changes in the legislation. We encourage you to check our Privacy Policy from time to time to learn more about how we handle your personal data and finances. You consent to abide by the updated conditions in the future, regardless of any modifications to this policy, when using our payment gateway.

Contact US

We reserve the right to modify our privacy statement at any time. Do not hesitate to contact us if you have any queries or grievances.

optimatechprivatelimited@gmail.com

PCI DSS Compliance

We rigorously abide by the Payment Card Industry Data Security Standards (PCI DSS), which protect sensitive payment card information. Since financial information is so sensitive to us, we treat it extremely carefully. We employ robust security procedures that are regularly updated to guarantee the protection of your credit card information. Our payment gateway protects cardholder data and payments by adhering to PCI DSS regulations.

Encryption

Your data is secure and private during transmission thanks to our encryption algorithms. Your sensitive information can be shielded from unauthorized access and third-party eavesdropping by employing encryption. We encrypt the data of our users to guarantee that it is safe and secure.

Data Breach Notification

In the event that a data breach is found that jeopardizes the security of your personal data, we will promptly notify you and the relevant authorities. We shall quickly and openly notify you of the type and extent of the breach, any related risks, and the steps we are taking to rectify the issue through our notification process. To preserve a balance between openness and the need to secure sensitive information, we will take all reasonable steps to notify people affected as quickly as feasible. If you think someone has accessed your account without your permission or if you are worried about a potential data breach, get in touch with our privacy team.