Terms and Conditions

OPTIMAPROBETECH PRIVATE LIMITED ("we," "us," or "our") is the one who owns Optimaprobetech. Our aspiration is to provide our users/customers (“you”, or “your”) with a premium payment processing experience. The guidelines that control how you can use our services are described in our terms and conditions. It's crucial that you carefully read these terms and conditions before utilizing our payment method or accessing it. In order to guarantee a seamless and advantageous payment process for both parties, please carefully read these terms. Our objective is to give our users a seamless and safe payment experience.

User Agreement

This User Agreement's terms and conditions apply to our payment gateway services. You agree that you have read and comprehend these terms by using our services. You are responsible for protecting the privacy of your account information and making sure that it is being used lawfully. You are in charge of making sure that nobody else accesses or abuses your account.

Account Registration

Before using our payment gateway services, you must register with us and give us correct and comprehensive information about yourself. The credentials linked to your account need to be kept private and safe. By creating an account, you attest to the fact that you are of legal age and competent to sign contracts that have legal force in your nation. To stop them from doing so, we do not permit children to access our services.

Verify that the data you enter on the registration form is true, current, and comprehensive. You ought to update any inaccurate or inconsistent information regarding your account as soon as you discover it. Please notify us right away if you believe your account has been accessed or used fraudulently. In the event that your account is accessed or used improperly without your permission, we shall not be held liable for any losses or damages.

Authorized Users

You are not permitted to lend, assign, or share accounts or permissions connected to your account. You can only use a personal account for yourself. You are accountable for all actions made through your account, even if they are carried out by authorized users you have designated. It is your duty to make sure that these terms and conditions have been read and accepted by all authorized users. You bear full responsibility for any transactions or liabilities made on your behalf by authorized users.

Description of Services

Our payment gateway makes it simple and safe to process payments online. With this service, users can initiate, approve, and manage electronic transactions including payments and fund transfers. A variety of payment methods, such as bank transfers, debit cards, credit cards, and electronic wallets, are available from retailers and service providers. Users can pay off merchant balances, make donations, and buy products and services through the payment gateway.

While we make every effort to guarantee that our payment gateway is always operational, there may be times when technical issues prevent it from working. It is suggested for users to report any problems or issues they run into when utilizing the service. When utilizing our payment gateway, users are in charge of adhering to all applicable laws, regulations, and terms & conditions. If you participate in abuse, fraud, or other offenses, your account can be suspended or you might face legal repercussions.

Fees and Charges

In the event that you utilize our payment gateway services, we retain the right to impose additional costs and taxes. You will be notified beforehand of any expenses related to these transactions. Before proceeding, it is your duty to read and comprehend these fees. Transaction fees might change based on the kind of transaction and the mode of payment. The expenses incurred in organizing and processing your contributions are covered by your fee. If we decide to adjust our price schedule in any way, the changes will be effective right away. Review our terms and conditions from time to time to be aware of any updates.

Payments Processing

Via our payment gateway, we provide quick and safe electronic payment processing. The following is a list of the steps needed to start a payment transaction on our platform. Your banking institution or payment provider must approve the payment request before it may be processed. To guarantee that the transaction will be funded, or fully financed, this authorization must be obtained. A confirmation of the successful transaction, together with a transaction ID, receipt, or notification, will be given if authorization is obtained. I certify that your payment request has been completed. You have access to comprehensive records of every payment transaction, including with the date, amount, and receiver, through your account.

Data Security

Our organization follows the highest security guidelines to safeguard your personal information. Your information is safeguarded by robust security measures used by our payment gateway. Industry-standard encryption algorithms are used by our platform to encrypt all data that is transmitted over it. By doing this, you can make sure that your credit card information stays confidential and out of the hands of unwanted parties.

To protect the security and privacy of your data, we comply with stringent industry standards and legal regulations. As part of our dedication to compliance, we will audit and assess compliance on a regular basis. You are still accountable for maintaining the security of your information, even though we take all reasonable efforts to protect it. You should keep your account information confidential, change your passwords on a regular basis, and report any strange behavior right once.

Users Responsibility

Regular updates should be made to all account information, including contact details and payment methods. Any changes or updates should be communicated as soon as feasible. When using our payment gateway, we advise you to keep your account details, passwords, and any other forms of authentication safe. Sharing this information or taking sloppy steps to secure your account could jeopardize its integrity. To preserve the integrity of our services, we kindly request that you only use them for appropriate purposes. It is completely forbidden to engage in any illegal or fraudulent activity, including payment disputes and unauthorized access.

Prohibited Activities

You are not allowed to start fraudulent transactions, including chargebacks and unlawful payment disputes, or to help in them. Unauthorized access to another person's accounts, systems, or data is forbidden. It is forbidden for users to get around security measures or access any portion of our platform without authorization. You must not use our services for any unlawful conduct, including money laundering, sponsoring illegal activities, or engaging in any other activity that is prohibited by local, state, federal, or international law. Spam, phishing, malware distribution, and other damaging or harmful activities that jeopardize the security or integrity of our platform are strictly forbidden.

Intellectual Property Rights

All content on this website, including text, images, logos, pictures, and software, is the property of OPTIMAPROBETECH PRIVATE LIMITED, and is shielded by copyright and trademark laws. Users are granted a limited, non-exclusive, and revocable license to use this website's material in order to make use of the payment gateway's services. Any portion of this website cannot be duplicated, shared, altered, or used in any way without the owner's express written consent. In the event that its intellectual property rights are breached, the corporation has the right to sue, seek damages, and, if necessary, an injunction.

Privacy

We are dedicated to maintaining the privacy of your personal data. Please see our Privacy Policy for further details on how we manage your personal data.

Account Termination

If we discover fraudulent behavior, violations of our terms and conditions, or any other activity that jeopardizes the integrity or security of our platform, we have the right, at our sole discretion, to cancel or suspend any user account.

Limitation of Liability

The use of our platform is at the user's own risk, even though we strive to provide a reliable and secure payment gateway. Any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services are not covered by us. Payment gateway services cannot be guaranteed for precision, dependability, or accessibility. We provide our services on an "as is" and "as available" basis.

The fact that we may act as a middleman in transactions with outside service providers is known to our users. As we do not endorse these third parties' activities, materials, or services, any disagreements must be resolved directly with them. All transactions made through our platform, as well as the management of their financial information, are solely the responsibility of the user. In the event of an error or illegal transaction, there will be no financial loss or harm caused.

In the event of natural disasters, war crimes, or technological failures, it is not liable for delays, disruptions, or malfunctions in its services. As soon as possible, we aim to restore service in these circumstances.

Indemnification

Users assume full responsibility and agree to hold us harmless for any claims, liabilities, losses, damages, expenses, or expenditures, including legal fees, resulting from using our payment gateway services or from breaking any of our terms and conditions. The user will be shielded by this indemnity from any third-party claims resulting from the user's activities or transactions made possible by our platform, including but not restricted to claims from clients, suppliers, or other users. Users are required to submit right away any claims—or potential claims—that they think might give rise to this indemnity obligation. If you withhold this information, it might be impossible for us to fight such claims on your behalf.

Law of Governance

Indian law will govern the interpretation and enforcement of these terms and conditions, and Indian courts will hear and decide any disputes.

Resolving Disputes

A fair and impartial arbitration process will be used to settle any disagreements or claims pertaining to our payment gateway services. Such disputes can only be settled through binding arbitration between our company and its users. The parties have mutually consented to conduct the arbitration under the guidelines and bylaws of an established arbitration organization. The arbitration organization will choose the location for the arbitration. We will carry out the arbitration agreement in compliance with the law. It is agreed that in the event that any portion of the Terms and Conditions is deemed to be unenforceable, the arbitration clause and the Terms and Conditions shall still be in full force and effect.

Terms and Conditions Changes

We reserve the right to update or modify these terms and conditions at any time to reflect modifications to our offerings, changes in the law, or for any other legitimate purpose. Users should routinely examine the conditions to be informed of any changes. If you use our payment gateway services after the new terms are posted, we will consider that you have accepted the amended terms. Users should stop using our services if they don't agree with the new terms.

Contact Us

Please do not hesitate to contact us if you have any questions or complaints regarding our terms & conditions.

optimatechprivatelimited@gmail.com